SovTech is now Scrums.com! Same company, new name. Read more
FAQs

Help Centre

Everything you need to know about our services and billing.

General Questions

Getting to know Scrums.com

What is Scrums.com?

Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.

Why Scrums.com? (Where did the name come from?)

It’s just a name ;) But it really speaks to our preferred project management methodology - Scrum.

Why Choose Scrums.com?

1. Globally competitive rates.
2. Global talent pool.
3. Overlapping time zones.
4. Service level and communication.
5. Faster to scale.

Why Are You More Afforable?

We have direct access to top talent in lower-cost, global jurisdictions. Through these emerging markets we are able to beat your down the road supplier on price. Whilst competing on price, our quality promises a consistency of delivery.

Where Are You Based?

We are a global business with our US office based at 15 West 38th Street, New York, NY 10018, USA.

What About the Timezone Difference?

All our development teams will overlap with your timezone by a minimum of 4 hours a day.

Where Do Your Developers Sit?

Our global talent pool is predominantly based in Africa at one of our delivery centers. Remote delivery provides a competitive advantage to ensure the best talent working for you.

Do You Only Do Scrum?

Agile Scrum is our preferred methodology but we are happy to work according to your methodology needs.

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Getting Started

Scrums.com and your business at a glance

What makes Scrums.com my ideal development partner

Trusted by 400+ companies, Scrums.com helps businesses scale with our cloud-based engineering subscription platform, offering consistent, cost-effective custom software development, expert teams, and reliable developer analytics.

With 13 years of trailblazing delivery and an 8,000-strong talent pool, Scrums.com is the top English-speaking partner for growth-focused companies, agencies, and enterprises. Proudly born out of Africa, Scrums.com is now shaping the future of global AI-powered software development.

Your Site Says 'Book a Demo'

Absolutely! As a prerequisite we will need to get an NDA in place to protect all parties involved.

How does Scrums.com ensure ROI?

Scrums.com is here to ensure the talent you select is happy and performing. We offer quality developers at a cost-effective rate, utilizing African talent to help scale your business.

The Scrums.com policy is for our talent to work on pushing PR's into production on a sprint-by-sprint basis.We help balance time spent with output, all while ensuring quality. We incentivize our team members on performance and expect nothing less.

What hours will my team work?

Your team will ensure at least 4 hours overlap over your working day, these hours, however, on request, can be discussed and tailored to ensure Scrums.com drives value for your business.

What resources does Scrums.com offer?

As a custom software development company, we offer you access to more than just a development team, you can select a team that encompasses all your SDLC needs.

From designers, business analysts, project managers and scrum coaches. Request it and we can build a team for you from the ground up.

Can I choose my dedicated scaled team of talent?

Yes! We provide you with our recommendations, and you choose. In a quick, easy selection process that includes 3 steps, you will receive CVs and test results tailored to your culture requirements; you will meet them, and then they start. All within a maximum of 21 days!

Where does Scrums.com get their talent from?

Scrums.com focuses on selecting top-tier quality talent in Africa. The 8000+ talent has been vetted, tested, interviewed, and screened to ensure we adhere to our promise of cost-effective, quality talent.

Do I have a direct point of contact at Scrums.com?

Yes you will have a dedicated Account Manager and a dedicated HR manager to help navigate any questions, queries or performance issues you might have.

How do I handle underperforming team members?

You will raise this with your dedicated Account Manager and we will understand why performance is below par. Should the talent not be well suited, Scrums.com will switch them out for you right away!This is to ensure continuity and drive performance for your business.

What technology does Scrums.com offer?

We are cloud-agnostic and focus on the following languages: Java, C#, Python, Javascript, Ruby, PHP, Swift, Kotlin, Go, C++, Rust, Scala, TypeScript, React, and Flutter.

Billing & Invoices

Scrums.com and your business at a glance

How Do I Know Which Plan is Right for Me?

We can help guide you! Just book a demo with us and we'll figure it out based on your team's needs as well as your software development needs. Let's find the best option, together.

How Does Your Subscription Structure Work?

The Scrums.com subscription model allows our clients to decide on their subscription package as their business evolves from a scale up perspective. Essentially the model provides our clients with the ability to infinitely scale their engineering capacity in a timely manner.

What Billing Options Do You Offer?

We offer upfront payments or 30 day payments with a selected frequency of monthly, quarterly or yearly, depending on what best suits your business.

What is the Minimum Commitment?

The minimum subscription commitment is dependant on your package. You can either subscribe to a flexible contract that offers a minimum of 6 months, or a fixed term commitment of one year.

The one year commitment comes at a significant cost reduction as we at Scrums.com believe in and want to nurture longer term relationships and have found that software development over time is best used to meet your ongoing development needs.

Our dedicated team will deepen it's knowledge and understanding of your needs and preference; the longer you work with Scrums.com the more value you're able to get.

What Tooling is Included with My Subscription?

1. Client Portal for overall project metrics.
2. Scrums.com analytics for engineering and development metrics.
3. Jira for project planning.
4. G-suite and Slack for communication.

Can I Hire One of My Scrums.com Team Members Permanently?

Our agreements allow for team member transfer after a period of 24 months at an agreed upon transfer fee.