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Building a custom app can boost your brand's trust and credibility, ultimately benefiting your business in the long run. We will discuss the following topics:
1. Reputation Management
2. Customer Support and Engagement
3. Data-Driven Decision Making
4. Demonstrating Social Responsibility
A well-made custom app can dramatically improve your brand's marketability and reputation. A trustworthy app will show that you are dedicated to providing top-notch goods and services. As a result of knowing they can rely on you, your clients and business partners will have more faith in you.
A custom app also strengthens your brand identification by demonstrating your professionalism and attention to detail.
A custom app enables you to offer personalized customer support and engagement, helping you address the unique needs and pain points of your African target market.
By incorporating in-app support features, such as chatbots, help centres, or direct communication channels, you can provide timely assistance to your users, leading to increased satisfaction and loyalty.
This level of support also encourages users to share their positive experiences with others, further boosting your brand's credibility.
You may get useful user data through custom app creation, giving you insights into user behavior and preferences. You may improve your app and broader business strategy by studying this data and making wise decisions.
Delivering a more individualized experience for your users is made possible by a data-driven strategy. This helps to increase their faith in your brand and ultimately ensures that they will stay visiting.
Putting money into a customized app that caters to your target market's needs demonstrates your commitment to social responsibility.
You can showcase your brand's dedication to having a beneficial influence by developing an app that takes into account regional difficulties, environmental issues, or social issues that are pertinent to your audience.
This thoughtful approach to app creation not only strengthens the integrity of your brand, but it also appeals to customers who value companies with a clear sense of mission.
World-class app development that allows you to start, run and grow your business.
Imagine custom app development as an expert chef crafting a personalised menu for their restaurant. Just as a meticulously planned and executed meal can leave diners with a memorable culinary experience, a custom app is specifically designed to cater to your business's distinct needs and objectives, leaving a lasting impression on your users.
Investing in custom app development offers several advantages, including:
A custom app allows you to create an interface that is tailored to your target audience, ensuring a seamless and enjoyable experience. By focusing on the preferences and expectations of your users, you can craft an app that not only meets their needs but also delights them with personalized features and intuitive navigation.The best part? If you develop an app that your users love, you ensure that they keep coming back for more and turn them into lifelong customers.
Custom apps can be designed to streamline business processes and boost productivity. By automating repetitive tasks, integrating with existing systems, and providing real-time data access, custom apps empower your team to work more efficiently and make informed decisions quickly, just like a well-tailored suit that enables effortless movement and comfort.
A unique app helps you stand out from the competition and attract more customers. In a world where off-the-shelf solutions are abundant, a custom mobile app acts as a distinctive and exclusive suit that sets you apart in the crowd, showcasing your brand's personality and commitment to providing a superior experience.
A well-designed app can generate increased revenue and improve customer retention. By offering a memorable and engaging user experience, your custom app encourages users to continue using your services and make purchases. It's akin to wearing a sharp, tailored suit that not only grabs attention but also instils trust and confidence in your brand, ultimately resulting in increased profitability.
Custom app development enables seamless integration with your existing systems and third-party applications. This ensures a smooth flow of data between various platforms, enhancing communication and collaboration within your organization. The ability to integrate effortlessly is like having a versatile tool that easily connects and works in harmony with other components in your business ecosystem.
As your business evolves, a custom app can be easily modified or expanded to accommodate changing requirements and market trends. This adaptability is like having a dynamic strategy that can be adjusted and fine-tuned to suit your business's changing needs, ensuring continued relevance and success in an ever-changing environment.The benefits don’t just stop there though. If you want to build trust and credibility with your customers, a custom app is a great way to do so.
Investing in custom app development can be expensive, but being open to pivoting and iterating based on market feedback is crucial to ensure long-term success. By adapting your app to the ever-changing needs and preferences of your target market, you can stay ahead of the competition, increase user satisfaction, and maximize your return on investment.
Encourage users to provide feedback and reviews, which will help you identify pain points and areas for improvement. By addressing these concerns, you demonstrate your commitment to serving the unique needs of your users, enhancing your app's credibility and increasing user satisfaction. Tools like in-app surveys, app store reviews, or social media can be used to gather feedback and gauge user sentiment.
Analyze user behaviour and engagement data to understand how your app is being used and identify potential bottlenecks or areas of friction. By making data-driven decisions, you can prioritize improvements and new features that will resonate with your audience, maximizing the impact of your development budget and efforts.
As you adapt your app based on market feedback, be prepared to allocate resources for ongoing updates and improvements. While this may increase your app's overall cost, the benefits include increased user satisfaction, reduced churn, and ultimately, higher long-term profitability. Regular updates also demonstrate your commitment to delivering a high-quality app experience tailored to your users' needs.
Adopt a flexible, agile development methodology that enables prompt iteration and change in response to market feedback.
Your app will stay relevant and helpful to your target market if you are receptive to user needs and can swiftly pivot and make adjustments.
By prioritizing products and enhancements that have the greatest impact, an agile methodology can also assist you in managing development expenses more successfully.
While it's essential to iterate and adapt your app based on user feedback, it's also crucial to balance this with innovation and forward-thinking. Continuously explore new technologies, trends, and market opportunities to ensure your app stays ahead of the curve and caters to the evolving needs of your user base. By striking the right balance between adaptation and innovation, you can maintain a competitive edge and secure long-term success for your app.
Creating an outstanding user experience and design is crucial for a successful app. A well-designed app should be visually appealing, intuitive, and user-friendly.
Higher app adoption rates and greater client retention result from spending money on excellent design and user experience. A well-designed app has a higher likelihood of being passed along by users and being used again, which leads to better ratings, word-of-mouth advertising, and long-term success.
In today's interconnected digital world, app security is paramount. We take a look at some vital security considerations.
The Privacy Act of 1974 is the primary privacy regulation in America that regulates the sharing of data. The Privacy Act governs how federal agencies may gather, utilize, and disclose personal information. Individuals are given specific rights under it, including the ability to access and update their personal information, and federal agencies are required to protect such data from illegal disclosure.
The Health Insurance Portability and Accountability Act (HIPAA) for health information, the Gramm-Leach-Bliley Act (GLBA) for financial information, and the Children's Online Privacy Protection Act (COPPA) for children's online data are just a few federal laws that deal with privacy and data sharing in addition to the Privacy Act. Additionally, each state has its own privacy laws that could offer additional protections.
Keep up with the latest security threats and best practices, such as incorporating multi-factor authentication, securing APIs, and using secure coding practices. Regular security audits and vulnerability assessments can help identify potential weaknesses and protect your app from emerging threats.
Select a reputable development partner with a proven track record in security best practices, like Scrums. A reliable vendor will prioritize security throughout the development process and help you build a secure app that meets industry standards and best practices.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Quality user stories into production rate
Net Promoter Score (NPS)
Successful projects delivered
Years of software specialisation
Eventbrite is one of the most popular ticketing platforms used for organizing events and managing ticket sales, catering to both in-person and virtual events. Developing an app similar to Eventbrite comes with unique complexities and factors that are critical to scaling both for small local events and large, internationally recognized productions.
App categories like ticketing platforms (Eventbrite) have distinct considerations—particularly in terms of the user base, the platform requirements, and the infrastructure needed to handle large-scale events, payments, and real-time updates. Whether you're considering building an event management app for niche markets or large mainstream audiences in the U.S., you’ll need to address these elements.
Ultimately, the cost of developing an app like Eventbrite depends on various factors such as platform choice, feature complexity, database architecture, third-party integrations , and ongoing maintenance requirements . In this article, we’ll take a deep dive into each of these components and help you understand how they uniquely impact the overall app development cost for an event management platform.
When developing an app like Eventbrite, the first thing to consider is the platform on which you want to launch it. The platform choice—whether iOS, Android, or cross-platform —has a significant impact on both the initial budget and long-term maintenance costs.
In the U.S., iOS has traditionally commanded a significant portion of the market share, particularly with Apple-focused users preferring seamless integration across iPhones, iPads, and MacBook systems. Developing natively for iOS requires adherence to strict interface guidelines by Apple but offers a high-quality user experience.
Android, while having a comparatively smaller U.S. footprint than iOS, is still a prevalent and essential platform—especially for reaching a global audience. However, Android’s fragmented ecosystem means your app needs to be optimized across numerous devices and Firmware versions, increasing both the complexity and cost.
To balance costs while catering to both Android and iOS users, many development projects opt for a cross-platform approach. Tools like Flutter or React Native allow code reuse across platforms, minimizing the development burden. While this approach can reduce upfront costs, some native functionalities, such as complex integrations or features requiring significant hardware interaction, may still need to be built separately for each OS.
Eventbrite’s reach extends beyond mobile devices. It also supports desktop browsers, given event organizers often prefer the convenience of setting up events on a larger screen. Additionally, a growing trend toward integrating wearables (e.g., Apple Watch for event reminders and notifications) could also elevate costs, depending on your need to create apps compatible with smartwear or voice assistants.
The most foundational Eventbrite-like app features would include:
These are “must-haves” that allow both event organizers and attendees to engage with the platform at a minimal level, often forming the core of an MVP (Minimal Viable Product) to get to market quickly.
More sophisticated features expand the scope and functionality:
These mid-tier features add significant value to the user experience but demand more implementation time, pushing up costs.
Advanced features represent the highest tier of user functionality, such as:
Such advanced features grow your app's sophistication but require substantial development time, as well as deep integration with data analytics, front-end customization tools, and real-time databases.
Design and usability are critical to a ticketing platform’s success. A cluttered or difficult-to-navigate interface can lead to user frustration, higher bounce rates , and lost sales—a fundamental challenge when developing an app similar to Eventbrite.
For U.S. users, ease of navigation, clean design, and a responsive interface are paramount. The user journey—from event discovery to ticket purchase—needs to be intuitive, quick, and seamless. A well-designed UX/UI flow can improve adoption rates, encourage repeat customers, and enhance overall user engagement.
However, focusing too heavily on unique and engaging design features can also increase costs. Custom designs often require specialized front-end developers and creative input from UI/UX experts, but the payoff is invaluable over time as ticketing apps must ensure high user retention. Balancing practicality with visually appealing design can also help reduce unnecessary costs while delivering strong user engagement results.
A significant factor in determining the app development cost for apps like Eventbrite is the sheer volume of third-party integrations required. From payment processors to CRM systems, integrating backend services and APIs can significantly increase the workload for developers.
A robust payment infrastructure is essential for a ticketing app. Integrations with services like Stripe, PayPal, and even regional payments such as Google Pay or Apple Pay add layers of complexity. These systems must not only process payments securely but also account for features such as ticket scalping, refunds, promotional pricing, and even split payment for group purchases.
Seamlessly promoting events across social media (Facebook, Instagram, LinkedIn) is crucial in today’s digital landscape, particularly for event organizers appealing to millennial and Gen Z markets in the U.S. Event pages need integrated sharing options to reach attendees, notify followers, and track performance via marketing tools.
Large-scale event organizers often rely on robust CRM integrations to manage everything from attendee lists, engagement tracking, and event success metrics. Linking an app to platforms like Salesforce, MailChimp, or HubSpot allows organizers to capture valuable customer data and analyze purchase behaviors.
When building an Eventbrite-like app, the database and backend architecture play a pivotal role in handling not only user data but also event-specific functionalities. Your backend needs to support real-time event updates (e.g., ticket availability), large amounts of transactional information (e.g., financial data from ticket purchases), and maintain high speeds to avoid frustrating users during high traffic.
For apps like Eventbrite, particularly those operating in the U.S., leveraging cloud services such as AWS, Google Cloud, or Microsoft Azure is critical to scale operations during periods of peak demand. Failures in database maintenance or real-time synchronization can result in lost sales, poor user experience, or even refunds.
Additionally, the back-end needs to consider security layers , especially with ticketing platforms dealing with large quantities of private user and financial data. Maintaining strict industry standards such as PCI-DSS (Payment Card Industry Data Security Standard) compliance can add layers of complexity, not only increasing the development budget but also ongoing operational costs.
An Eventbrite-like platform requires continuous development even after launch. This includes activities like bug fixing, system updates to maintain compatibility with iOS or Android's latest versions, and updates to ensure security and U.S. regulatory compliance, including adhering to changing tax laws related to ticket sales.
With an Eventbrite-like app, new features need to be rolled out frequently to stay ahead of competitors, which means additional development cycles. Whether it’s introducing new payment mechanisms, incorporating emerging devices like wearables, or pivoting to enable virtual ticket sales for online events, regular updates keep the app relevant and functional, adding ongoing costs to the development and maintenance budget.
Building an app like Eventbrite requires a multi-disciplined team with specific expertise. For instance, specialists in payment processing, event management solutions, and back-end database management are essential to managing the app’s complexities.
For U.S.-based events, hiring a U.S.-based development team ensures familiarity with compliance and legal regulations, such as data encryption laws, state tax calculation for event sales, and ADA compliance (Americans with Disabilities Act) for accessibility. However, U.S. developers often come with higher costs compared to offshore teams.
An offshore development model, particularly in countries with a lower cost of living, can reduce expenses but might introduce additional overhead, such as project management or communication challenges due to time zone differences or language barriers. Finding a hybrid development model could offer cost savings while maintaining quality.
Read about Onshore vs Offshore Outsourcing.
Comprehensive QA testing ensures your Eventbrite-like app works flawlessly across platforms. Rigorous functional, performance, and security testing, particularly during periods of heavy ticket sales (e.g., exclusive events), is essential to prevent app crashes and unsatisfied users. This can contribute significantly to the final app development cost.
Launching the app on both Google Play and the Apple App Store comes with recurring fees, as well as potential redesign costs to meet App Store guidelines. The approval process and U.S.-based tax implications may add additional hurdles to your project timeline.
Apps that handle financial transactions or user data need to comply with strict privacy laws (like GDPR and CCPA) and security protocols. HIPAA compliance may even come into play for health-related events, which further adds cost to development and ongoing audit expenses, especially for apps operating in regulated industries.
The unique complexities of event-ticketing platforms like Eventbrite stem from their need to handle high traffic, secure financial transactions, and provide seamless user interactions for both large and small-scale events. The U.S. market poses additional challenges, including the necessity of complying with diverse payment processing laws, handling sales tax by state, and accommodating evolving user preferences, like virtual event ticketing.
This app category requires a robust, often custom-built backend, scalable infrastructure, and flexible third-party integrations with social media, payments, or marketing tools to serve both event organizers and attendees. Expertise in building these platforms goes beyond traditional app development and extends into advanced workflow architecture and real-time data handling—challenges best navigated when partnering with Scrums.com.
At Scrums.com , our expert team of U.S.–focused developers can customize your project, advising you on the most efficient ways to build your app. Whether it’s a ticketing platform like Eventbrite, a social media platform, or a fintech tool, we’re here to create something exceptional. Reach out for a custom development estimate today, and let’s turn your vision into reality!