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Building a custom app can boost your brand's trust and credibility, ultimately benefiting your business in the long run. We will discuss the following topics:
1. Reputation Management
2. Customer Support and Engagement
3. Data-Driven Decision Making
4. Demonstrating Social Responsibility
A well-made custom app can dramatically improve your brand's marketability and reputation. A trustworthy app will show that you are dedicated to providing top-notch goods and services. As a result of knowing they can rely on you, your clients and business partners will have more faith in you.
A custom app also strengthens your brand identification by demonstrating your professionalism and attention to detail.
A custom app enables you to offer personalized customer support and engagement, helping you address the unique needs and pain points of your African target market.
By incorporating in-app support features, such as chatbots, help centres, or direct communication channels, you can provide timely assistance to your users, leading to increased satisfaction and loyalty.
This level of support also encourages users to share their positive experiences with others, further boosting your brand's credibility.
You may get useful user data through custom app creation, giving you insights into user behavior and preferences. You may improve your app and broader business strategy by studying this data and making wise decisions.
Delivering a more individualized experience for your users is made possible by a data-driven strategy. This helps to increase their faith in your brand and ultimately ensures that they will stay visiting.
Putting money into a customized app that caters to your target market's needs demonstrates your commitment to social responsibility.
You can showcase your brand's dedication to having a beneficial influence by developing an app that takes into account regional difficulties, environmental issues, or social issues that are pertinent to your audience.
This thoughtful approach to app creation not only strengthens the integrity of your brand, but it also appeals to customers who value companies with a clear sense of mission.
World-class app development that allows you to start, run and grow your business.
Imagine custom app development as an expert chef crafting a personalised menu for their restaurant. Just as a meticulously planned and executed meal can leave diners with a memorable culinary experience, a custom app is specifically designed to cater to your business's distinct needs and objectives, leaving a lasting impression on your users.
Investing in custom app development offers several advantages, including:
A custom app allows you to create an interface that is tailored to your target audience, ensuring a seamless and enjoyable experience. By focusing on the preferences and expectations of your users, you can craft an app that not only meets their needs but also delights them with personalized features and intuitive navigation.The best part? If you develop an app that your users love, you ensure that they keep coming back for more and turn them into lifelong customers.
Custom apps can be designed to streamline business processes and boost productivity. By automating repetitive tasks, integrating with existing systems, and providing real-time data access, custom apps empower your team to work more efficiently and make informed decisions quickly, just like a well-tailored suit that enables effortless movement and comfort.
A unique app helps you stand out from the competition and attract more customers. In a world where off-the-shelf solutions are abundant, a custom mobile app acts as a distinctive and exclusive suit that sets you apart in the crowd, showcasing your brand's personality and commitment to providing a superior experience.
A well-designed app can generate increased revenue and improve customer retention. By offering a memorable and engaging user experience, your custom app encourages users to continue using your services and make purchases. It's akin to wearing a sharp, tailored suit that not only grabs attention but also instils trust and confidence in your brand, ultimately resulting in increased profitability.
Custom app development enables seamless integration with your existing systems and third-party applications. This ensures a smooth flow of data between various platforms, enhancing communication and collaboration within your organization. The ability to integrate effortlessly is like having a versatile tool that easily connects and works in harmony with other components in your business ecosystem.
As your business evolves, a custom app can be easily modified or expanded to accommodate changing requirements and market trends. This adaptability is like having a dynamic strategy that can be adjusted and fine-tuned to suit your business's changing needs, ensuring continued relevance and success in an ever-changing environment.The benefits don’t just stop there though. If you want to build trust and credibility with your customers, a custom app is a great way to do so.
Investing in custom app development can be expensive, but being open to pivoting and iterating based on market feedback is crucial to ensure long-term success. By adapting your app to the ever-changing needs and preferences of your target market, you can stay ahead of the competition, increase user satisfaction, and maximize your return on investment.
Encourage users to provide feedback and reviews, which will help you identify pain points and areas for improvement. By addressing these concerns, you demonstrate your commitment to serving the unique needs of your users, enhancing your app's credibility and increasing user satisfaction. Tools like in-app surveys, app store reviews, or social media can be used to gather feedback and gauge user sentiment.
Analyze user behaviour and engagement data to understand how your app is being used and identify potential bottlenecks or areas of friction. By making data-driven decisions, you can prioritize improvements and new features that will resonate with your audience, maximizing the impact of your development budget and efforts.
As you adapt your app based on market feedback, be prepared to allocate resources for ongoing updates and improvements. While this may increase your app's overall cost, the benefits include increased user satisfaction, reduced churn, and ultimately, higher long-term profitability. Regular updates also demonstrate your commitment to delivering a high-quality app experience tailored to your users' needs.
Adopt a flexible, agile development methodology that enables prompt iteration and change in response to market feedback.
Your app will stay relevant and helpful to your target market if you are receptive to user needs and can swiftly pivot and make adjustments.
By prioritizing products and enhancements that have the greatest impact, an agile methodology can also assist you in managing development expenses more successfully.
While it's essential to iterate and adapt your app based on user feedback, it's also crucial to balance this with innovation and forward-thinking. Continuously explore new technologies, trends, and market opportunities to ensure your app stays ahead of the curve and caters to the evolving needs of your user base. By striking the right balance between adaptation and innovation, you can maintain a competitive edge and secure long-term success for your app.
Creating an outstanding user experience and design is crucial for a successful app. A well-designed app should be visually appealing, intuitive, and user-friendly.
Higher app adoption rates and greater client retention result from spending money on excellent design and user experience. A well-designed app has a higher likelihood of being passed along by users and being used again, which leads to better ratings, word-of-mouth advertising, and long-term success.
In today's interconnected digital world, app security is paramount. We take a look at some vital security considerations.
The Privacy Act of 1974 is the primary privacy regulation in America that regulates the sharing of data. The Privacy Act governs how federal agencies may gather, utilize, and disclose personal information. Individuals are given specific rights under it, including the ability to access and update their personal information, and federal agencies are required to protect such data from illegal disclosure.
The Health Insurance Portability and Accountability Act (HIPAA) for health information, the Gramm-Leach-Bliley Act (GLBA) for financial information, and the Children's Online Privacy Protection Act (COPPA) for children's online data are just a few federal laws that deal with privacy and data sharing in addition to the Privacy Act. Additionally, each state has its own privacy laws that could offer additional protections.
Keep up with the latest security threats and best practices, such as incorporating multi-factor authentication, securing APIs, and using secure coding practices. Regular security audits and vulnerability assessments can help identify potential weaknesses and protect your app from emerging threats.
Select a reputable development partner with a proven track record in security best practices, like Scrums. A reliable vendor will prioritize security throughout the development process and help you build a secure app that meets industry standards and best practices.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Quality user stories into production rate
Net Promoter Score (NPS)
Successful projects delivered
Years of software specialisation
The African continent is experiencing a digital transformation driven by rapid mobile penetration, growing tech ecosystems, and urban centers becoming digital hubs. With the rise of mobile internet usage, there's been incredible demand for apps catering to entertainment, financial services, and various digital tools. Among these, apps like Showmax, a popular streaming platform providing on-demand content, have been crucial in tapping into this trend. However, developing an app like Showmax for African markets involves significant complexities, mainly due to distinct challenges unique to the region, including data constraints, inconsistent internet access, and compelling demands for local payment options.
Unlike other global markets, where high-speed internet can be taken for granted, many African users rely on mobile devices to access digital services, with 2G and 3G still dominating connectivity unless they are in urban areas that offer access to 4G networks. As a result, apps like Showmax must be built with special attention to mobile-first designs, low data consumption, offline features, and easy integration with local payment platforms such as M-Pesa in Kenya, Airtel Money in Nigeria, or MTN Mobile Money across multiple African nations.
As tech hubs rise in cities like Lagos, Nairobi, and Cape Town, the opportunity to develop apps that meet local needs and address infrastructural limitations grows. However, understanding the costs of this undertaking requires a deep dive into the specific factors that influence app development costs in regions heavily reliant on mobile technology, like Africa.
When building an app like Showmax for the African market, it’s essential to remember that Android is the dominant mobile operating system. In countries like Nigeria, South Africa, and Kenya, Android holds a significant market share due to the availability of low-cost smartphones from manufacturers such as Tecno, Infinix, and Xiaomi. Given the economic realities in many parts of Africa, users typically gravitate towards phones with lower processing power, less storage, and older Android versions.
This presents unique challenges: the Showmax app must be optimized for older operating systems and lower-end hardware specs to ensure seamless performance across devices. Developers need to invest time in native Android development, with particular attention to improving resource efficiency, reducing memory usage, and managing battery consumption on these devices.
Furthermore, building progressive web apps (PWAs) or low-data mobile-first applications can help address these challenges. PWAs particularly shine in Africa, where internet bandwidth varies significantly between regions. These apps provide offline capabilities, minimal download sizes, and faster load times over unreliable networks, ultimately reducing the app development cost associated with building multiple complex versions for different devices.
African users face steep data costs, and design choices should prioritize both simplicity and data efficiency. For a streaming service like Showmax, reducing unnecessary data consumption is crucial to boosting user engagement and retention in markets where the cost of data remains a concern.
Given the diverse and rapidly evolving tech ecosystems across Africa, integrating third-party services poses unique challenges for Showmax-like applications.
The back-end infrastructure of a Showmax-like app must handle vast amounts of user data, real-time streaming, and high traffic across large regions with varying degrees of connectivity and power availability.
Besides the initial development, ongoing maintenance costs for apps, especially streaming services like Showmax, increase depending on infrastructure challenges across various African countries.
Africa’s increasing number of tech-versed professionals means businesses can benefit from hiring specialists familiar with the nuances of developing apps that work in resource-limited environments. Technology sectors in South Africa, Nigeria, and Kenya are booming, with developers offering local insight on mobile-first designs, multilingual apps, and data-optimized processes crucial to the continent's infrastructure.
While international developers typically charge more for their services, hiring local developers proficient with data-light technologies or experienced in interfacing with local payment systems can reduce costs. However, balancing between hiring international top-tier developers and skilled African developers will be key to managing overall app investment.
Data and Connectivity Issues: Developing a streaming app like Showmax in Africa must address connectivity challenges, which can increase ongoing costs related to backend architecture that accounts for fluctuating data speeds across different countries. Implementing data-efficient streaming will likely raise initial costs but help reduce long-term operational effects on the back-end infrastructure.
Mobile Payment Integration: Costs grow for payment gateway integrations like M-Pesa, Airtel Money, and other mobile money solutions across different African countries. While these methods have a wide user base, they require careful juggling of APIs, payment volume, and country-specific regulations. Factoring in mobile payment integrations may elevate cost structures depending on the level of security required for monetary transactions.
Legal and Compliance Costs: Varying regulatory frameworks across African regions impose compliance burdens on developers. In countries like South Africa, for instance, apps must comply with data protection laws such as POPIA (Protection of Personal Information Act). Similarly, depending on what media is on the streaming platform, stringent content regulations could apply in other nations, contributing to cost spikes around legal and compliance processes.
Developing a streaming app like Showmax specifically for the African market presents a combination of both unique opportunities and significant challenges. In Africa, a mobile-centric approach is non-negotiable—encompassing more than 40 African countries with varied infrastructure, internet speeds, and pricing models. This means app features, especially those around data-heavy operations like media streaming, must be carefully engineered to offer lightweight versions for regions with slow internet while maintaining streaming quality in more urbanized zones.
Despite African infrastructure limitations, Showmax has thrived in offering quality streaming services by knowing and leveraging the considerations that align with African user preferences. Streaming services can reach millions more users on the continent as long as they yield to local factors—such as optimizing for network speed, lowering data use, and integrating mobile-money payment methods.
At Scrums.com, we understand the specific demands across African regions, from smart payment integrations to optimizing for low connectivity zones. Let’s discuss a custom estimate for your app, crafted with African users in mind!