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Get startedWorld-class app development that allows you to start, run and grow your business.
Building a custom app can boost your brand's trust and credibility, ultimately benefiting your business in the long run. We will discuss the following topics:
1. Reputation Management
2. Customer Support and Engagement
3. Data-Driven Decision Making
4. Demonstrating Social Responsibility
A well-made custom app can dramatically improve your brand's marketability and reputation. A trustworthy app will show that you are dedicated to providing top-notch goods and services. As a result of knowing they can rely on you, your clients and business partners will have more faith in you.
A custom app also strengthens your brand identification by demonstrating your professionalism and attention to detail.
A custom app enables you to offer personalized customer support and engagement, helping you address the unique needs and pain points of your African target market.
By incorporating in-app support features, such as chatbots, help centres, or direct communication channels, you can provide timely assistance to your users, leading to increased satisfaction and loyalty.
This level of support also encourages users to share their positive experiences with others, further boosting your brand's credibility.
You may get useful user data through custom app creation, giving you insights into user behavior and preferences. You may improve your app and broader business strategy by studying this data and making wise decisions.
Delivering a more individualized experience for your users is made possible by a data-driven strategy. This helps to increase their faith in your brand and ultimately ensures that they will stay visiting.
Putting money into a customized app that caters to your target market's needs demonstrates your commitment to social responsibility.
You can showcase your brand's dedication to having a beneficial influence by developing an app that takes into account regional difficulties, environmental issues, or social issues that are pertinent to your audience.
This thoughtful approach to app creation not only strengthens the integrity of your brand, but it also appeals to customers who value companies with a clear sense of mission.
World-class app development that allows you to start, run and grow your business.
Imagine custom app development as an expert chef crafting a personalised menu for their restaurant. Just as a meticulously planned and executed meal can leave diners with a memorable culinary experience, a custom app is specifically designed to cater to your business's distinct needs and objectives, leaving a lasting impression on your users.
Investing in custom app development offers several advantages, including:
A custom app allows you to create an interface that is tailored to your target audience, ensuring a seamless and enjoyable experience. By focusing on the preferences and expectations of your users, you can craft an app that not only meets their needs but also delights them with personalized features and intuitive navigation.The best part? If you develop an app that your users love, you ensure that they keep coming back for more and turn them into lifelong customers.
Custom apps can be designed to streamline business processes and boost productivity. By automating repetitive tasks, integrating with existing systems, and providing real-time data access, custom apps empower your team to work more efficiently and make informed decisions quickly, just like a well-tailored suit that enables effortless movement and comfort.
A unique app helps you stand out from the competition and attract more customers. In a world where off-the-shelf solutions are abundant, a custom mobile app acts as a distinctive and exclusive suit that sets you apart in the crowd, showcasing your brand's personality and commitment to providing a superior experience.
A well-designed app can generate increased revenue and improve customer retention. By offering a memorable and engaging user experience, your custom app encourages users to continue using your services and make purchases. It's akin to wearing a sharp, tailored suit that not only grabs attention but also instils trust and confidence in your brand, ultimately resulting in increased profitability.
Custom app development enables seamless integration with your existing systems and third-party applications. This ensures a smooth flow of data between various platforms, enhancing communication and collaboration within your organization. The ability to integrate effortlessly is like having a versatile tool that easily connects and works in harmony with other components in your business ecosystem.
As your business evolves, a custom app can be easily modified or expanded to accommodate changing requirements and market trends. This adaptability is like having a dynamic strategy that can be adjusted and fine-tuned to suit your business's changing needs, ensuring continued relevance and success in an ever-changing environment.The benefits don’t just stop there though. If you want to build trust and credibility with your customers, a custom app is a great way to do so.
Investing in custom app development can be expensive, but being open to pivoting and iterating based on market feedback is crucial to ensure long-term success. By adapting your app to the ever-changing needs and preferences of your target market, you can stay ahead of the competition, increase user satisfaction, and maximize your return on investment.
Encourage users to provide feedback and reviews, which will help you identify pain points and areas for improvement. By addressing these concerns, you demonstrate your commitment to serving the unique needs of your users, enhancing your app's credibility and increasing user satisfaction. Tools like in-app surveys, app store reviews, or social media can be used to gather feedback and gauge user sentiment.
Analyze user behaviour and engagement data to understand how your app is being used and identify potential bottlenecks or areas of friction. By making data-driven decisions, you can prioritize improvements and new features that will resonate with your audience, maximizing the impact of your development budget and efforts.
As you adapt your app based on market feedback, be prepared to allocate resources for ongoing updates and improvements. While this may increase your app's overall cost, the benefits include increased user satisfaction, reduced churn, and ultimately, higher long-term profitability. Regular updates also demonstrate your commitment to delivering a high-quality app experience tailored to your users' needs.
Adopt a flexible, agile development methodology that enables prompt iteration and change in response to market feedback.
Your app will stay relevant and helpful to your target market if you are receptive to user needs and can swiftly pivot and make adjustments.
By prioritizing products and enhancements that have the greatest impact, an agile methodology can also assist you in managing development expenses more successfully.
While it's essential to iterate and adapt your app based on user feedback, it's also crucial to balance this with innovation and forward-thinking. Continuously explore new technologies, trends, and market opportunities to ensure your app stays ahead of the curve and caters to the evolving needs of your user base. By striking the right balance between adaptation and innovation, you can maintain a competitive edge and secure long-term success for your app.
Creating an outstanding user experience and design is crucial for a successful app. A well-designed app should be visually appealing, intuitive, and user-friendly.
Higher app adoption rates and greater client retention result from spending money on excellent design and user experience. A well-designed app has a higher likelihood of being passed along by users and being used again, which leads to better ratings, word-of-mouth advertising, and long-term success.
In today's interconnected digital world, app security is paramount. We take a look at some vital security considerations.
The Privacy Act of 1974 is the primary privacy regulation in America that regulates the sharing of data. The Privacy Act governs how federal agencies may gather, utilize, and disclose personal information. Individuals are given specific rights under it, including the ability to access and update their personal information, and federal agencies are required to protect such data from illegal disclosure.
The Health Insurance Portability and Accountability Act (HIPAA) for health information, the Gramm-Leach-Bliley Act (GLBA) for financial information, and the Children's Online Privacy Protection Act (COPPA) for children's online data are just a few federal laws that deal with privacy and data sharing in addition to the Privacy Act. Additionally, each state has its own privacy laws that could offer additional protections.
Keep up with the latest security threats and best practices, such as incorporating multi-factor authentication, securing APIs, and using secure coding practices. Regular security audits and vulnerability assessments can help identify potential weaknesses and protect your app from emerging threats.
Select a reputable development partner with a proven track record in security best practices, like Scrums. A reliable vendor will prioritize security throughout the development process and help you build a secure app that meets industry standards and best practices.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Scrums.com provides high quality engineering teams to scaling enterprises at lower costs. Scrums.com designs, builds, deploys and maintains custom software that gives scale-ups the opportunity to grow world-class businesses.
Quality user stories into production rate
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Successful projects delivered
Years of software specialisation
Building an app like TurboTax revolves around more than just offering users a platform to file taxes; it requires meticulous attention to detail, integrating deep financial systems, ensuring secure data practices, and adhering to complex regional and federal tax regulations. TurboTax, a leading tax prep app by Intuit, simplifies tax filing for millions of users by automating income tax filings through advanced tax calculations, user-friendly interfaces, and seamless integration of financial data. But the real complexity lies under the hood.
From ensuring IRS compliance to handling sensitive financial information securely and offering real-time tax updates, there's more than meets the eye when it comes to assessing the app development cost of building a similar tax preparation tool.
In this article, we will outline the relevant factors to consider when estimating the development costs of an app like TurboTax, including platform choices, features, legal compliance, integration points, and more.
When developing a tax-filing app like TurboTax, one of the first crucial decisions you’ll face is which platforms you should build the app for—iOS, Android, or both. This choice will significantly affect overall app development costs, particularly in the U.S., where mobile usage is skewed toward iOS, but there’s still a considerable audience on Android.
iOS vs. Android:
iOS: In the U.S., iOS users dominate the market for premium apps such as TurboTax, thanks to the higher purchasing power associated with Apple users. Development for iOS may be simpler, as variations in device models are fewer compared to Android, but this also means greater expectations from users in terms of performance and interface design. The App Store’s strict guidelines also mandate further testing and compliance, which can impact development costs.
Android: On the flip side, Android app development needs to accommodate a large variety of devices, which can add time and complexity to the process. Given Android's global share—and its significant chunk of the U.S. middle-class market—you can’t overlook Android support, especially with millions of U.S. taxpayers needing access.
Cross-platform or Hybrid Development: A TurboTax mobile app or equivalent could benefit from a cross-platform approach using technologies like React Native or Flutter. While native apps are known for better performance, hybrid solutions provide cost efficiency by enabling code-sharing across platforms, meaning you can develop for iOS and Android with a single shared codebase.
Given that users may also prefer completing their tax forms on a bigger screen, it becomes essential to optimize the app for desktop or web usage as well. This adds layers to the development plan, increasing the overall technical scope but also ensuring a seamless cross-platform experience.
At a minimum, any tax-filing app like TurboTax will need to offer these core features:
These basic features make up the foundation of the app, but building the tax engine logic to correctly interpret different forms and calculate taxes can still require intensive development work.
To offer a more enhanced user experience that rivals Intuit TurboTax, you’ll generally include more complex functionality like:
A good intermediate app incorporates not only tax calculations but also transparent reporting on potential refunds and payments due, along with ensuring compliance with both state and federal tax laws.
For a truly custom app development experience that aims to closely match TurboTax, here are advanced features you could include:
Advanced features elevate the app's utility significantly, and while they enhance the user experience, they also drive up the app development cost due to higher calculation processing, AI integrations, and compliance tools.
Given the sensitive and complex nature of tax filing, UX/UI design takes on special importance in a TurboTax-like application.
User-Centered Design: U.S. taxpayers, whether they’re filing simple W-2 returns or multi-state freelancer taxes, expect a smooth, intuitive interface that’s not only user-friendly but also trustworthy. Encouraging trust through visual cues such as secure logins, icons indicating up-to-date compliance, and progress tracking indicators for taxes processed in real-time is essential.
Key UX/UI Considerations:
Intuitive Forms: Because tax prep is inherently stressful for most users, the app’s layout must be intuitive. Forms that guide users step by step through complex tax questions (such as whether income qualifies for exclusions or credits) are necessary.
Progressive Disclosure: Users don’t like being overwhelmed, so showing only essential information upfront while revealing additional complexity in layers can create a seamless experience.
Branding for Relatability: The success of TurboTax is partially due to its tone—communicating complex tax issues simply and clearly. A similar app would benefit from employing a friendly, clear tone suitable to American users.
Overly focusing on complex designs may inflate the app development cost, but balancing the design with usability will likely result in higher user engagement and retention.
A critical part of development lies in integrating third-party services specific to tax management:
Financial Integrations: To pull income sources, dividends, or mortgage interest, partnering with established financial connectors or APIs like Plaid or Yodlee is essential. This provides users with the ability to link their bank accounts seamlessly during the tax filing process.
Government APIs: Integrations with IRS systems and state tax agencies are required for seamless electronic tax filing. Developers will need to establish secure, real-time connections with IRS e-file systems, which typically adds complexity to the overall project.
Payment Processor Integration: Offering users the ability to directly pay their tax bill or receive their refund through direct deposit integrates third-party payment solutions such as Stripe or PayPal.
Since such integrations demand significant testing—especially in handling API communications for transactional data—this part significantly impacts development time and cost.
The backbone of an app like TurboTax involves solid back-end infrastructure designed to support:
Data Security and Encryption Standards: Your app will be storing highly sensitive legal and financial data, including social security numbers and banking information. U.S. tax regulations (such as IRS Publication 1075) place stringent requirements on how this data must be encrypted and stored on servers, both in transit and at rest.
Real-time Data Processing: Hosting calculations and forms instantly—along with provider integrations—demands a robust infrastructure that can process large volumes of data in real-time, especially during tax season crunch times.
Scalability: Each tax season, especially during deadlines (mid-April being the U.S. federal tax deadline), app server loads skyrocket. To handle this traffic without downtime requires scalable cloud-based systems like AWS, Google Cloud, or Microsoft Azure.
A solid backend, paired with encrypted data channels and distributed cloud systems, ensures both scalability and high performance for U.S.-based consumers, but it also pushes up the overall app development cost.
Once your TurboTax app alternative goes live, ongoing maintenance isn’t just optional—it’s critical. Tax filing apps are legally bound to keep their tax forms, codes, and refund calculations up-to-date with both federal and state regulations.
Data Compliance and Law Updates: The U.S. tax code changes yearly, affecting everything from deductions to payroll brackets. Continuous updates to reflect these changes are needed, ensuring the app stays legal and accurate.
App Store Updates: Both Google Play and the Apple App Store regularly update their guidelines, which apps must follow to remain listed.
Given the rigorous regulatory landscape and high pressure for updates leading up to every tax season in the U.S., you can expect long-term incremental costs linked to compliance updates and server maintenance.
Building an app like TurboTax requires working with a team highly versed in:
Location plays an important role too. While hiring a U.S.-based team may better align with local tax knowledge and app compliance needs, developing offshore could lower upfront costs but might require stricter compliance oversight on the developer’s side to account for the U.S. tax system.
QA and Testing: Testing for a tax app is intensive. It involves practical testing for usability and rigorous compliance checks to ensure accurate tax form filling, tax compliance laws, and financial security encryption.
App Store Fees & Guidelines: In the U.S., listing your app on Google Play and the Apple App Store requires adherence to strict guidelines—and comes with costs. Apple charges an annual $99 developer fee, while Google Play charges a one-time fee of $25.
Legal and Compliance Costs: You’ll also need to incorporate legal fees to ensure that your app complies with IRS filing requirements and state-specific tax codes. Additionally, if you offer tax services, your app may fall into regulations involving financial services.
Tax apps like TurboTax are unique because they must deliver, in real-time, complex calculations and e-filing options while maintaining bulletproof security and compliance with ever-shifting tax laws. U.S. consumers expect ease of use but also demand a product that simplifies financial interactions. A substantial amount of time and cost goes into compliance, IRS partnerships, security testing, and the incorporation of evolving tax systems.
At Scrums.com, we specialize in delivering custom tax recommendations and filing systems developed for U.S. audiences. From security compliance to full-scale financial integrations, we're here to help craft seamless tax filing experiences like no other. Reach out today for a custom development estimate!