Scrums.com privacy policy

SCRUMS.COM PRIVACY POLICY

Scrums.com and its subsidiaries and affiliates (collectively, “Scrums.com”, “we”, “us” or “our”) are committed to safeguarding the privacy of visitors to our website. This Privacy Policy tells you about the information and data we collect from you when you use our Website. Please read the following Privacy Policy to understand how your information will be treated. We do update this Policy from time to time so please do review this Policy regularly.

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By accessing, browsing or otherwise using the Website you confirm that you have read and understood this Privacy Policy. If you do not agree with any terms of this Policy, you should cease using our Websites and Services.

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WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

The types of Personal Data that we may process includes information necessary for delivering the services and the categories of Personal Data defined in POPIA and or GDPR and other Data Protection Legislation. This may include inter alia:

Your name;
Your surname;
Your identity or passport numbers;
Your email address;
Your physical addresses;
Your postal address;
Your contact information;
Your information relating to your occupation;
Your tax certificate and related documents;
The pages of the website viewed by you.

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We will limit the types of Personal Data we process to only that to which you consent and which is necessary for our services or engagement.

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WHEN WILL WE PROCESS YOUR PERSONAL DATA?

Personal Data may be processed when:

You complete the relevant application form on our website to subscribe or register; and / or
You browse the website.

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You acknowledge that all Personal Data processed by us may be stored by us and used for any of the purposes listed below.

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HOW DO WE USE YOUR PERSONAL DATA?

We use information about you for the following purposes:

To provide the Scrums.com Products: We use information about you to provide you with access to the Scrums.com Products, including to create and manage your Scrums.com accounts, process transactions with you, and send you invoices.
For research and to improve and create new Scrums.com Products: We use the information we collect, including Product information, to improve the Scrums.com Products, including to monitor and analyze trends, usage, and other activities in connection with the Scrums.com Products so that we can continually improve them or create new ones. We may also link or combine information about you with information we get from others to help understand your needs and provide you with new and better services.
To communicate with you: We use information about you to communicate with you, including to send you technical notices, product updates, security alerts, support communications, and administrative messages about the Scrums.com Products (including important changes to the Scrums.com Products). This also includes sending you information about your account and data, such as when we update our terms or when we materially change how we use your data.
For security: We may use information about you to maintain and increase the security of the Scrums.com Products, including to detect, investigate, and prevent fraud and other illegal activities from occurring, as well as to protect the rights and property of Scrums.com, our customers, and third parties.
To market and promote the Scrums.com Products: We use information about you to send you promotional messages and to show you advertisements. This may also include using information about you to create more personalized advertising and suggest Scrums.com Products that may be of interest to you. We may also use information about you to facilitate contests, sweepstakes, and promotions, and to process and deliver your entries and rewards.
To comply with legal obligations: We may use information about you to comply with our legal requirements. For example, we may process and retain information about your payments to us for tax and accounting purposes.
With your consent: Finally, we use information about you for any other purposes that you have consented to. For example, if you agree to be named as a Featured Customer, we might post information about you on one of our public websites.

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SHARING OF YOUR PERSONAL DATA

You consent that we may disclose your Personal Data to firm approved third party providers where necessary. You agree that once your information has been de-identified, i.e.: delete any information that identifies you, Personal Data may be shared under the following circumstances:

Service providers: We use third-party service providers who work on our behalf, including to provide hosting services, authentication services, cybersecurity, anti-fraud services, and advertising, which may require us to share your personal information.
For legal reasons. In rare cases, we may share information about you in response to a request for information if we believe disclosure is permitted or required by an applicable law, regulation, or legal process, including to comply with a subpoena or applicable court order. Further, we may share your personal information with any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under any agreement we enter with you or to protect the rights, property, or safety of Scrums.com or third parties.
Business transfers: We may share your information in connection with, or during negotiations of, any merger, sale of Scrums.com assets, financing, or acquisition of all or a portion of our business by another company.
Affiliates: We may share your personal information with our affiliate companies who may act for us for any of the purposes set out in this Privacy Policy, including our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
Marketing and analytics: We may share your personal information with analytics and search-engine providers that assist us in the improvement and optimization of our websites, subject to our Cookie Policy.
Social media: Some of our websites may contain social-sharing widgets or features that let you share information you find on our websites on third-party sites, including, for example, Twitter, LinkedIn, and YouTube. By doing so, you authorize us to facilitate this sharing of information, and you understand that the use of shared information will be governed by the social media provider’s privacy notice.
Consent: We may share your personal information with your consent or at your direction.

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RETENTION

We only keep your personal information for as long as necessary to fulfill the purposes we collected it for, after which it will be deleted or archived unless we are required to keep it to comply with our legal obligations or for another legitimate and lawful purpose. To determine the appropriate retention period for personal information, we consider several factors, including:

the terms of our agreements with you;
our legitimate interests (as outlined in this Privacy Policy);
our legal obligations; and
the amount and nature of your personal information.

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In some cases, we may anonymize your personal information so that you are no longer identifiable, in which case we may use the resulting information without further notice to you.

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USE OF COOKIES

Cookies are pieces of information a website transfers to a user’s hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences and tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard. We may place a cookie on your browser to store and sometimes track information about you. While most browsers are initially set up to accept cookies, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Please note that some parts of the website will not function properly if you refuse cookies.

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When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. As well as the cookies we use, various third parties also place them on your computer, again with your consent.

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HOW WE SAFEGUARD YOUR INFORMATION

Personal Data of data subjects in Scrums.com ’s possession is safeguarded against unauthorised access and use, disclosure, alteration, damage and/or loss, by the deployment of reasonably practicable organisational and technological safeguards. Scrums.com also takes reasonable steps to ensure the integrity, accuracy and updating of Personal Data held by it. Scrums.com has implemented adequate access control, encryption, governance practices, and other best practices to protect personal data. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your Personal Data is secure.

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TRANSFER OF DATA

Scrums.com operates globally, therefore your personal information may be transferred and accessed from around the world from countries where Scrums.com’s affiliates and subsidiaries are located and where our processors operate. 

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Your personal information may be collected in, transferred to, accessed from, or stored in a country other than the one you are in, including the United States, United Kingdom, South Africa and other jurisdictions which may have data protection rules that are different from those of your country. Your personal information is only transferred out of your country in accordance with applicable data protection laws and adequate level of protection and security.

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NOTICE FOR EEA & UK

This section provides additional details about the personal information we process subject to the General Data Protection Regulation (GDPR) and UK GDPR.

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Controller of Your Information: Unless otherwise stated in a supplemental notice, Scrums.com, Inc. is the data controller of your personal information.

Your Rights: subject to applicable law, you have the following rights with respect to your personal information:

Right of access. You have the right to access your personal information that we hold, and receive it in a portable way.
Right to update. You have the right to request that we update your personal information.
Right to delete. You have the right to have your personal information deleted.
Right to restrict processing. You have the right to request us to restrict or suppress the processing of your personal information where our processing is inappropriate.
Right to object. You have the right to object to the processing of your personal information.
Right to withdraw consent. You have the right to withdraw your consent at any time where we are processing your personal information based on your prior consent.
To exercise your rights, please complete our Data Subject Rights intake form or contact us as outlined in the “Contact Us” section below. Please note that we may ask you to provide us with additional information to confirm your identity.

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Legal Bases for Processing Personal Information: we process your personal information on one of the following legal bases:

where necessary to enter into or perform under a contract with you, including to provide the Scrums.com Products;
where necessary for us to comply with a legal obligation;
for our legitimate interests, as outlined in this Privacy Policy; or
with your consent.

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NOTICE FOR THE UNITED STATES

This section provides additional details about the personal information we collect about individuals and the rights afforded to them under various applicable U.S. state data-protection and privacy laws.

Your Rights: subject to applicable law, you have the following rights with respect to your personal information.

Right to access. You have the right to request that we disclose to you in a portable format the personal information we collect, use, disclose, share, and sell about you.
Right to correct. You have the right to correct errors in your personal information.
Right to delete. You have the right to request that we delete your personal information that we’ve collected.
Right to update. You have the right to request that inaccurate personal information we hold about you be corrected.
Right to opt out. You have the right to opt out of behavioral or targeted advertising, automated profiling, and sales of personal information.
Right to restrict the use and disclosure of your sensitive information. You have the right to request that we limit our use and disclosure of your sensitive personal information.
Right to nondiscrimination. You have the right not to receive discriminatory treatment because you’ve exercised any of your above rights.

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YOUR RIGHTS

Your Rights	How to Make Use of Those Rights
Right to be informed about what we do with your information	This Privacy Policy and any details provided when we capture your Personal Data will keep you informed about how we will use this information.
Right to access your information	You can request access to the Personal Data we hold about you. In most cases, this is free of charge.
Right to correct your information	If you believe that the Personal Data we hold about you may be incorrect, then the easiest way to correct this is through updating your profile in the Platform. If you don’t want to do it this way or don’t have a project, you can ask for us to update your information.
Right to object to, or restrict, SovTech using your information	In certain circumstances (including where we use legitimate interests as set out below) you can ask us to stop processing your information or ask for us to limit the ways in which we process this information. However we can refuse a request in some cases – we will provide you with information explaining why we have refused your request if we do this.
Right to delete your Personal Data	Some people call this the “right to be forgotten.” Unless we have a reason for keeping your Personal Data (for example, where we need this to provide a service to you or deal with an ongoing complaint), you can request for us to stop holding your Personal Data. If we need to hold on to your information we will tell you why we need to do this when we respond.
Right to stop direct marketing messages	You can do this easily through unsubscribing at the bottom of our emails, contacting us (see the contact section below).
Right to portability of your information	You can ask us to move, transfer or copy your information so that you can use this information in a different service. To the extent we are able to do so, we will make this information available to you in a commonly used format so that you can transfer this to another service.

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To submit a request regarding your Personal Data by email please use the contact information provided.

CHILDREN

The Scrums.com Products are not directed to individuals under the age of 16, and we do not knowingly collect or sell the personal information of children under 16.

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YOUR RIGHT TO COMPLAIN

If you have a complaint about our use of your information, contact us immediately to address your complaint, contact us by email at security@scrums.com and/or legal@scrums.com.

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UPDATES TO THIS PRIVACY POLICY

We regularly review and, if appropriate, update this Privacy Policy from time to time, and as our services and use of Personal Data evolves. If we want to make use of your Personal Data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

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DATA PROTECTION OFFICER:

Jamie Chennells

security@scrums.com

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